All merchandise is shipped by Blac Ribbon via USPS. Please make sure that the shipping address is correct as we’re unable to redirect orders once they are placed. The cost of shipping is calculated at checkout. Orders will be shipped within 72 hours pending availability. If an item is a "Pre-Order" shipping date is stated under description. Standard shipping time 2-7 days, Express shipping time 1-2 days, International shipping time 7-21 days. Once order is shipped you will be provided with a tracking number via email. Once your order is shipped and tracking information is provided we are not responsible for packages. Please contact your local post office for more information regarding your package. Delivery time does NOT include Saturday, Sunday, or Holidays
All purchases are non-refundable. *All sales are final* we are a boutique which means our item quantity is limited. You may order the wrong size and need to exchange the size and the item may be sold out. So PLEASE check size chart. If you have any questions feel free to contact us. We do not restock items unless they are a high demand
If you receive an item that is damaged, defective, or is not the item you ordered, it must be reported to us within 2 days of delivery email us at [email protected]. Exchange of a damaged item will only be allowed for the exact item in the same size. Email requesting an exchange because of damages must be received within 48 hours after package has been delivered to customer. After 48 hours no exchange will be allowed Sorry. Returns must reach us within 7 business days after exchange has been authorized. If merchandise reaches us after 7 business days original package will be returned back to customer without exchange. If duplicated item is not available, exchange must be for equal value of original purchase of item. We will advise you on how to send damaged item back to us. Please choose carefully before purchasing a product as "item not as I expected" "Dont like Material" "Doesn't fit how I would like" "color not what i expected"are not acceptable reasons for return.
Blac Ribbon Boutique
7770 W. Sahara Ave
Las Vegas NV 89117
11am - 7pm PST
(702)256-3848
**Open Monday-Saturday**
We cannot accept responsibility for lost packages without proof of delivery